Privacy policy
In short: TaxiFare sets no cookies, runs no analytics or advertising trackers, and asks for your name and email only if you write to us.
Who we are
TaxiFare (taxifare.org) is run and edited by Alexander Gonzalez, who is responsible for the personal data described here. For any privacy question or request, email info@taxifare.org or use the contact form.
When you browse
- No cookies, analytics or ads. TaxiFare doesn't set cookies and doesn't use Google Analytics, advertising networks, social media pixels or any other tracker.
- Server logs. Like any website, our web server records each request: your IP address, the page, the time, and your browser's name and version. We use these logs only to keep the site secure and working, and keep them for a short time.
- Your browser's storage. If you pick a language or a light or dark theme, or close the language suggestion, your browser remembers it in its own local storage (the
lang,themeandlang-bannerkeys). This never leaves your device, and you can clear it in your browser settings at any time.
When you use the calculator
The places you type are sent to our server, which looks them up and works out the road route. To do that, our server asks a place-search service (Photon, by komoot) and a routing service (OSRM), both built on OpenStreetMap data. Those services receive the place names or coordinates, but not your IP address or anything else about you. We keep a count of which trips are quoted (city, start and end point, time of day) and a cache of routes, to improve our pages. Neither is linked to you.
The map on each city page is drawn with map tiles that your browser loads directly from OpenFreeMap, which therefore sees your IP address, as any website you load does. See openfreemap.org.
When you report a fare
The "Paid something different?" form under the calculator sends us the trip we quoted, the amount you paid, your note and, if you add one, a photo or PDF of your receipt. We don't ask for your name or email. To stop one sender flooding the form, we store a one-way, salted fingerprint of your IP address, never the address itself. We use reports only to check and correct our tariffs. Please don't include personal details in your note, and cover any card number on the receipt.
When you write to us
The contact form sends us your name, email address, the topic, the page you mention and your message, which are saved on our server and emailed to info@taxifare.org. We use them only to read and answer your message. Like the fare form, it stores a salted fingerprint of your IP address to limit spam. Messages are deleted after 12 months. If you email us directly, the email stays in our mailbox only as long as we need it.
Why we may use your data
Where data protection laws such as the GDPR or UK GDPR apply, we rely on our legitimate interests in running a secure, accurate website and in answering the people who write to us. We don't use your data for marketing, we don't sell or rent it, and we don't make automated decisions about you.
Who else handles it
Our hosting provider stores the site and its database, and our email provider delivers contact messages to us. Both act on our instructions only. Some of these providers may store data outside your country; where the law requires it, we rely on standard safeguards such as the European Commission's standard contractual clauses. We'll disclose data if the law requires it.
Your rights
You can ask us for a copy of the personal data we hold about you, ask us to correct or delete it, or object to how we use it. Residents of California and other places with similar laws have the same rights; we don't sell or share personal information for advertising. Email info@taxifare.org and we'll reply within one month. You can also complain to your data protection authority.
Children
TaxiFare isn't aimed at children under 16, and we don't knowingly collect their data.
Changes to this policy
If we change how we handle data, we'll update this page and the date below first. A significant change, such as adding analytics or advertising, will be explained here before it happens.
Last updated 3 November 2026.